New tools to improve performance
If you don’t use CallRail, you can pull data from any of our 100+ one-click, native integrations or from spreadsheets, databases and other APIs.
What else can you track and visualize with our deep integration with Callrail? When it comes to tracking and managing your business communications, almost anything:
There are many, many different metrics and metric combinations you can track using CallRail. And in Databox, you can quickly visualize 100s of CallRail metrics in a variety of different ways.
Read more about Databox’s CallRail integration.
The Average Duration by Source metric measures the average length of time a call lasts, broken down by the source that drove the call (such as Google Ads or Facebook).
The Missed Calls metric in CallRail refers to the number of calls received by your business that were not answered or picked up. This metric is important for tracking missed opportunities and identifying areas for improvement in your call answering and handling processes.
Total Calls is a CallRail metric that tracks the total number of calls received through your CallRail tracking numbers.
Sometimes, you’ll want to dive deeper into performance. When you need to customize this template (or any other dashboard) to include different metrics, add metrics from different sources, etc., you can do so by using Databox’s Dashboard Designer.
The Designer allows you to easily drag-and-drop metrics and visualizations from any data source right into your dashboard.
Visualizing your performance data in a way that’s easy for everyone to interpret is the first step toward improved performance. So, what can you do when some of these metrics are trending down?
We’ve collected a few resources that contain tips from dozens of sales experts on how to improve your inbound and outbound call strategy:
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